July 2007
   
The New Global Marketplace: Expanded Opportunities With the "E7" Countries

Likely, you are familiar with the "G5" countries (the United Kingdom, France, Germany, Italy and Spain), which as a block make up a significant percentage of most pharmaceutical product markets - United States and Japan aside - and thus are appropriately included in the majority of global pharmaceutical marketing research projects conducted at the present time.

But do you know what the "E7" countries are? If not, you should become familiar with them. According to a recently published PricewaterhouseCoopers report, the global pharmaceutical market will double in value to $1.3 trillion by 2020 with the "E7" countries collectively accounting for up to 20 percent of this newly enlarged market, up 60 percent from 2004.

In this month's published document for The Orange Pages, we look first at the way "global" marketing research is approached today, reflecting in brief on its sophistication over past decades when conducting "international" research meant simply translating the English version of the questionnaire into the local language. Second, we define and discuss the three major dimensions that must be considered for each country in the conduct of these increasingly complex global projects: medical and reimbursement systems, treatment practices and the logistics of planning and conducting the research itself.

Finally, we look ahead to the future of the global arena, examining the predictions made in the recent PricewaterhouseCoopers report. What are the challenges and impacts of expanding the global pharmaceutical market to include the opportunities in "E7" countries? What recommendations will help pharmaceutical marketing researchers and top decision makers prepare for this "brave new world"?

Lonely? Dr. Max Diff to the Rescue! Benefits of the MaxDiff Approach Over Standard Rating Exercises

By Shiv Raman, M.A., M.B.A., Senior Vice President and Chief Marketing Scientist,
GfK V2


I have a terrific idea for an online business in the brave new world of Web 2.0. Let's find out what busy, career-driven singles really want in a partner, what's really important to them and create compatibility metrics to match couples. People would pay anything for such a service, right? It's foolproof!

OK. Reality check. According to Wikipedia, there were at least 844 lifestyle and dating services at the end of 2004. That number is likely closer to a thousand now. So, not a great business idea in the summer of 2007, but I bring this up for another reason. A quick run through some of the major dating sites reveals that they all require prospective singles to fill out an online questionnaire. The questionnaire is presumably used to develop profiles of the respondents and thereby identify the kind of people they are likely to be compatible with. Many of these questions measure the importance of traits such as intelligence, looks, sense of humor and so on. But, just how useful are such measures of importance? Would anyone rate any of these attributes as being less important relative to the others?

My contrived example illustrates two well-known issues in the measurement of stated attribute importance. First is the obvious point that if our attributes are all of the "mom and apple pie" variety, we are unlikely to detect variation in responses. This is the reason online dating sites want to know whether your idea of a good time involves dodging kinkajous and agoutis in the rainforest or sipping mojitos at a candle-lit table. Second, even if attributes cover a wide spectrum of issues, are such ratings-based exercises capable of identifying the top few attributes that truly matter?

This latter point is the premise of this column - that typical, scale-based questions to measure stated importance are seldom a source of great insight. There are many reasons for the poor information content of such tasks, not the least of which are a) variations in how people interpret and use scales (think Grumpy Gordon with his fours and Sunny Sally with her tens) and b) a general unwillingness on our part to admit that some things really are unimportant (Bigger! Better! Faster! More!)

Russia: A Market With Significant Opportunities
for the Pharmaceutical Industry

By Marina Bezouglova, GfK Russia and Dinko Svetopetric, GfK Healthcare London

In recent years there has probably been no boardroom of an international pharmaceutical company in which Russia has not been discussed. With a population of around 143 million (the 7th largest in the world), and enjoying rapid economic growth for almost a decade, Russia is potentially a huge market. The economy is expected to remain among the fastest growing worldwide. This has fueled rising personal income and purchasing power. With current trends it is expected that Russia will become the largest economy in Europe by 2020.

Although sales of pharmaceutical products increased threefold between 2000 and 2005, health spending is still generally low compared with the developed world. In 2005, the consumption of drugs was only $46 per person. Of course, one should not forget the vast differences between Russian regions. The average of drug consumption in Moscow, being by far the most affluent region, was two-and-a-half times higher than the national average.

In January 2005, new rules governing drug reimbursement came into force. The government initially allocated $1.7 billion for the beneficiary drug provision program in 2005 and $3 billion in 2006. In 2005, the retail market of drugs in Russia showed one of the highest rates of growth in the world, 38 percent, with a turnover of $6.6 billion (including beneficiary drug provision). According to the latest figures, the Russian pharmaceutical market expanded by 21.3 percent year-on-year at net manufacturer prices in the first half of 2006. According to the forecast, by 2010 the Russian pharmaceutical market will increase by 70 percent to $17 billion.


Marketing Research for "Closed-Loop Marketing"
The June 2007 issue of MedAdNews carried several articles on the topic of "closed-loop" marketing, i.e., Pharmaceutical Sales Representatives using tablet-based computers to make interactive sales presentations in physicians' offices rather than the static paper-based "detail aids" historically employed.

This idea has been around for years, but like so many ideas that were before their time, time eventually catches up to the idea and major companies such as Merck are now choosing one of the four primary vendors of the software designed to support such systems to empower their representatives with this interactive capacity.

Conceptually, it should be noted, the use of such software-driven presentations brings both challenges and opportunities. One of the biggest challenges, for example, is getting the pharmaceutical company's regulatory approval committee to sign off on a presentation that could actually be given in many ways based on what questions physicians asked, what presentation elements are used to respond to the questioning, etc. While a learning curve was clearly involved in this area at Merck and at other companies using interactive detailing, this hurdle has apparently not been insurmountable.

In terms of opportunities, interactive detailing theoretically offers two significant advantages over traditional detail pieces. First, not only the core presentation but reprints, support pieces and other related information can all be grouped together, allowing a representative to proceed seamlessly and without fumbling to the appropriate information needed to deal with an issue raised by a physician.

While this advantage is not only apparent but real, loading too much ancillary information onto the computer can create a genuine problem for the sales training department, which must instruct the representatives when and how to utilize the various information elements. Additionally, it has been found that ancillary information, such as videos of key opinion leaders explaining a particular product feature, must be used judiciously, since they may require more time than the physician has available, the audio component may prove disruptive in a busy office setting, etc...


Richard B. Vanderveer, Ph.D.
Group Chief Executive Officer
GfK U.S. Healthcare Companies




Did You Miss the June Issue of Topline?
Click here to read the issue, which includes:
  • Lessons Warren Buffett can teach pharmaceutical marketing researchers
  • Guidance for getting global research right in the Top 9 pharmaceutical markets
  • The importance of marketing research that deals with "failure"