September 2007
    
A Unified Approach to Pricing Research

By Marite Talbergs, Senior Vice President, GfK Strategic Marketing, and Doug Willson, Ph.D., Senior Vice President, Marketing Science, GfK Strategic Marketing

Conducted during the product commercialization phase prior to launch of a new product, pricing research in the pharmaceutical industry is both an art and a science. In the U.S. pharmaceutical market, managed care makes early decisions on formulary placement of the product, assessing price, product characteristics and other factors. Managed care in effect sets the amount the covered patient will pay in terms of co-pay, but physicians still choose (or choose not) to prescribe the brand for the patients, and the patients still choose (or choose not) to fulfill the prescription.

Good pricing research is therefore complex because the actions of multiple stakeholders directly impact a new product's uptake curve. Statistically solid forecasts can be built based upon data collected from interviews among physicians, patients and managed care, yet success in correctly pricing a new product depends upon both using input from the right people as well as putting the pieces of the puzzle together and analyzing the result appropriately.

One quantitative approach to pricing and demand forecasting is to take into account input from each customer stakeholder group, examine each group separately, and then model a united forecast.

The Future of Pharmaceutical Marketing Research

In recent months we have proffered and belabored details of how by 2020 the global pharmaceutical marketplace will double in value, with growth resulting primarily from improved economies in the developing countries, and demographic and epidemiological trends worldwide. But with the target date of 2020 still 13 years on the horizon, what can we, as marketing researchers, do today to prepare for what many industry experts have predicted will be massive change between now and then? We strongly believe that marketing researchers must begin now to think and conduct "research for tomorrow" rather than "research for yesterday" if they are to be prepared to provide guidance and direction when it is needed by pharmaceutical marketers working in the new era of pharmaceutical marketing.

In this month's published document for The Orange Pages we examine the implications of these changes as they relate to the activities of pharmaceutical marketing researchers. What will the future of pharmaceutical marketing research look like? Points of discussion will include the increasing importance of forecasting as a key tool, major shifts in key activities (hint: much of the work we currently focus on will become obsolete) and treatment areas, a keen focus on payers and patients and an increase in conducting marketing research in support of compliance and persistence programs as well as guiding and assisting the efforts of those in the public relations and research and development functions.


Back to School: September Sessions Start With GfK at PBIRG and PMRG and Continue With Tailored Training Programs

It's September and that means "back to school" - even for us marketing researchers! Get a jump-start on your knowledge-building plans for the coming year by attending the fall educational offerings of the Pharmaceutical Business Intelligence and Research Group (PBIRG) and the Pharmaceutical Marketing Research Group (PMRG) - both occurring this month. Details on GfK's workshop offerings at these events and links to the full conference agendas follow.

If you can't attend PBIRG or PMRG but are interested in these topics - or potentially a more comprehensive, tailored training program for your marketing research department - we encourage you to get in touch with us. We work with clients to develop an internal training curriculum that best meets their department's specific needs. Typically, this takes place as regularly scheduled on-site (client facility) "lunch and learns" or full day off-site (remote location) training and group exercises. We can conduct training in virtually any area of research in which our clients have an interest or need, including knowledge sharing on specific research methodologies and therapeutic areas as well as larger issues exploration and consciousness-raising topics.

PBIRG Fall Education Series, Sept. 10, Bridgewater, N.J.
Best Practices for Global Marketing Research in the Key Markets Presented by: Bart Weiner, President, GfK V2, and Marite Talbergs, Senior Vice President, GfK Strategic Marketing

PBIRG Fall Networking Reception, Sept. 10, Bridgewater, N.J. What Does the Ideal Sales Rep Look Like? Presented by: Raj Kuchibhatla, Director of Sales Force Effectiveness, GfK Market Measures

The First Annual PMRG Institute, Sept. 16-18, Philadelphia From Play Room to Front Room: Role Playing, Drawing & Coloring as Keys to Emotional Drivers and Barriers Research Presented by: Bart Weiner, President, GfK V2, and Andrea Alfonsi, Senior Vice President, GfK V2


Portrait of a Valued Rep: What Features Distinguish Your Sales Reps From the Masses?

Free Educational Teleconference:
October 3, 2:00 - 3:15 p.m. EST

Save the Date!

Health care professionals help paint a picture and share views on the key selling attributes of those who have mastered the art of becoming a valued rep. These insights will be revealed at the upcoming teleconference, Portrait of a Valued Rep, where findings from GfK Market Measures' proprietary 2007 Sales Force Effectiveness Study will be presented.

Valued reps make a memorable mark in a health care professional's mind because they don't just meet standard needs or deliver on routine requests; they stand apart from the average sales rep because they go above and beyond to provide true value to the customer.

Gain a better perspective on the key selling qualities of valued reps that can drive change and improve performance, thereby optimizing your sales force in these dynamic times.



The GfK U.S. Healthcare Companies' Vision for the Next Five Years

As I look back at the 35 years or so that I have been involved in pharmaceutical marketing research, I note with great interest the kinds of research on which I, and the companies I have headed, have focused. In the 1970s and 1980s, my colleagues at The Vanderveer Group (now TVG) and I spent most of our time developing the product positioning, or story, that would be used to describe beta blockers, calcium channel blockers, low dose oral contraceptives and myriad other genuinely new products to physicians. The therapeutic advances were significant, and physicians would take time to listen to what we had to tell them about the products.
As we moved into the 1990s, we found ourselves focused on micromarketing, i.e., using the newly available Individual Physician Level prescribing data (IPLRx) to serve as the basis for: Targeting particular physicians based on their prescribing activity and style; Tailoring the story to meet their information needs; and adjusting the Tactical Implementation to match the individual physician's preference in terms of information consumption media. The bottom line of all of this, the fourth "T" in micromarketing, was Total Customer Satisfaction, based on the assumption that all the other Ts were simply customizing devices aimed at leaving us with a happy customer.

As we moved into the current decade, several new foci emerged for our marketing research attention. These included a multitude of research projects surrounding the new e-media and dot-com communications channels, most of which turned out to be busts, and increasing amounts of work in foreign countries as the pharmaceutical industry finally became global. Fewer new products were being introduced, and thus work related to product positioning, etc., was less of a focus. Many blockbuster products went, or were about to go, generic, and marketing research focused on how to promote these products has understandably dried up rather substantially.
Because GfK has more than 500 people worldwide doing pharmaceutical marketing research, with 275 in the GfK U.S. Healthcare Companies alone, we are often asked about our vision for pharmaceutical marketing for the balance of the decade. By way of shorthand response, we offer that...

Richard B. Vanderveer, Ph.D.
Group Chief Executive Officer
GfK U.S. Healthcare Companies




Did You Miss the August Issue of Topline?
Click here to read the issue, which includes:
  • A user guide to obtaining full value from your qualitative marketing research
  • Looking at doctors looking for medical information
  • Navigating Medicare Part D: expectations versus reality & implications for pharmaceutical marketers
  • An invitation to join a Sept. 12 teleconference to learn about integrated physician/patient research