January 2008

The New Marketing - and Marketing Research - Focus on Key Opinion Leaders

This month's published document for The Orange Pages focuses on Key Opinion Leaders (KOLs) as increasingly central players in the pharmaceutical marketing and marketing research process. While using KOLs in pharmaceutical marketing research is not a new concept, they are being used more often for two reasons. First, it is more cost-effective to use KOLs for a variety of tasks than send out a phalanx of 100,000 representatives to detail physicians. And second, many of the products now being introduced are specialty products that are being sold to high-powered specialists who demand complicated answers that only KOLs can provide.

For these reasons, there is a need to better use the knowledge, credibility and expertise of KOLs in the current environment. To assist in this task, several companies specializing exclusively in the KOL business are working with pharmaceutical manufacturers - some of which have set aside millions of dollars to fund such initiatives - to identify, build and maintain KOL databases.

What Lies Beneath: Using Projective Techniques to Get to Emotional Brand Drivers and Barriers

By Bart Weiner, Group Chief Operating Officer, GfK U.S. Healthcare Companies

You just bought a new car. A BMW to be exact. As you pull into the office in your new wheels, a co-worker takes notice and asks why you chose a BMW. How would you respond?

While you talk about BMW's high level of performance, reliability and level of service - the rational reasons behind your choice - you may also be thinking about the prestige and status you feel as a BMW owner - the underlying emotional attachments you have associated with the BMW brand.

While the rational decisions for purchasing a product are telling, it is sometimes more important to probe deeper and uncover the meaning behind those choices. Particularly in today's highly competitive pharmaceutical market full of crowded categories and undifferentiated product features, marketers need to tap into the emotional aspects of brand choice to make a brand stick.

Revolutionary Marketing Research for an Evolutionary Pharmaceutical Market

Let's face it, much of the day-to-day pharmaceutical marketing research is more about the way pharmaceutical marketing used to be than the way it is now, let alone will be in the future.

Change is on the horizon. And so in addition to conducting research designed to support the marketing activities of today, pharmaceutical marketing researchers need to conduct revolutionary research that will provide direction for the evolutionary changes anticipated in pharmaceutical marketing over the years to come. In an article authored for Next-Generation Pharmaceutical, Richard B. Vanderveer, Ph.D., group chief executive officer of the GfK U.S. Healthcare Companies, explains his "Pharmaceutical Marketing 2.0" concept and his vision for the future of the pharmaceutical industry.

Did You Miss the December Issue of Topline?

Click here to read the issue, which includes:
  • GfK's data on effective sales forces
  • A user-friendly guide to perceptual maps
  • The role of pharmaceutical marketing researcher as expert witness

NEW - Topline archive now available! Skim the directory and select articles you missed. Access subscriber opt-in/comment form.


Latin America,
Here We Come!


My colleagues at GfK headquarters in Germany recently informed me that, along with being responsible for their three U.S. health care companies, my preaching about the PricewaterhouseCoopers prediction that pharmaceutical industry sales would double by 2020 largely from developing countries that could not afford premium pricing on drugs for their millions of patients had led GfK to make me and my colleague, Bart Weiner, responsible for increasing our health care marketing research business in Latin America and Canada.

While flattered, Bart and I were also somewhat flabbergasted, since we know nothing about health care delivery, pharmaceutical marketing, etc., in these countries except what we learned by viewing "Sicko," the enlightening Michael Moore movie on which I have already written. Where to start?...

Richard B. Vanderveer, Ph.D.
Group Chief Executive Officer
GfK U.S. Healthcare Companies




Recommended Resource: MM&M's Pipeline 2008
What are the promising drugs of 2008? Medical Marketing & Media's "Pipeline 2008" looks at pharmaceutical products under development and highlights 17 that are generating the most buzz in major categories. Six GfK U.S. Healthcare Companies marketing researchers are featured in the piece providing their expert opinions on both the therapeutic classes and specific drugs covered.