How does one go about breaking free from the way things have always been done and creating a “disruptive” solution for health care? Accomplishing this goal will require a monstrous effort, the who and how of which are obviously very important. This month’s published article for The Orange Pages focuses on the how by discussing the use of a well-established, widely tested system of organizational change.
Six Sigma seems to be the process change system most applicable to health care delivery, manufacturing and services. It does not start with the assumption that everything a company does is wrong, requiring that the process begin with white space and brainstorming. Nor does it begin by assuming that everything the company does is right, therefore requiring no intervention. Rather, it starts where a process is, and typically has been for some time, and asks questions on such topics as why we do things that way and whether there is a better way to do them. This module will attempt to simplify the rigorous Six Sigma process by discussing its six sequential steps.
To download the complete May 2009 discussion on introducing Six Sigma, please click here.
NEW! Orange Pages archive now available. Click here to access PDFs of every Orange Pages issue dating back to 2006.
The monthly issue-based discussions that we publish in this newsletter
can also be distributed to you in hardcopy format via a complimentary
subscription-based resource we publish for our clients called The
Orange Pages. The Orange Pages is intended to serve
as a living, breathing resource of “Information, Education and
Issues Exploration for Today’s Health Care Marketing Researcher”
that we hope will be read with interest and kept within reach for
ongoing reference.
The format is a three-ring binder designed to hold packets of content
that we will develop and distribute on a variety of topics. Content
packets will come to you in an easy-to-identify (and appropriately
colored) orange envelope and be delivered on a monthly basis. The
materials will be three-hole punched for convenient one-click assembly
into your binder.
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