Different
For us as pharmaceutical marketers and marketing researchers, the concept of “different” has meaning on a number of levels. We are in a different environment, studying a different set of stakeholders playing under a new set of rules. Additionally, a major part of our job description is typically to make our product appear “different” enough from competitive offerings that it should enjoy customer use.
This month’s published document for The Orange Pages discusses Different, a book by Youngme Moon, professor of marketing at Harvard Business School, that will challenge you to view this concept in an entirely new way.
Quite simply, albeit quite shockingly, Ms. Moon notes that the system is set up so that the more marketers attempt to differentiate their products by following the hallowed rules of marketing, the more the products are likely to look just like everybody else’s and become, as she describes it, the “competitive herd.” Ms. Moon’s book makes it clear that the only way to be seen as different is to genuinely be different, which requires less marketing research and product positioning effort, and far more creative thought.
To download the complete September 2010 discussion on Different, please click here.
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