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By By Donna Kelly, Chief Consulting Officer and Stephanie Ludwig, Division Manager
“We need to figure out why physicians are choosing Drug X over Drug Y and we don’t think it’s just cost.”
“What really motivates patients to seek out information about this disease?”
“Do we really understand why our drug is not performing as well as our competitor’s? We have great data for our drug!”
“Our drug message needs an emotional hook.”
We’ve all participated in discussions where the above goals are part of the research plan. We have all also participated in research where such questions have been posed directly to respondents. Upon conclusion of such research, the researcher and team are left with the feeling that we really didn’t get to the bottom of the issue. Sometimes this is because there is more, but the respondent may not be fully aware of the influence of specific drivers.
In almost all research programs, even those where there is a strong scientific story, to get the full picture of the market influences we must examine the topic more deeply. To get at the “whys,” qualitative research will be needed.
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