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GfK HealthCare | June 2011 | |
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Get up-to-speed! The New Realities of Building Customer Loyalty Webcast  Today, it's crucial to track physicians' online behavior and employ more powerful metrics to understand the total customer experience. What can you as a health care marketer or customer experience executive do to respond to the new customer loyalty realities? As discussed at GfK HealthCare’s May 25 webcast, The New Realities of Building Customer Loyalty – Adapt or Retreat, you can either seize the day and embrace the new customer loyalty dynamic or you can walk away and leave a major opportunity untapped. Interested in learning how to leverage the value of proven metrics and learn new methods for helping you prioritize efforts that bring greater impact to the customer experience? Click here to access the archived webcast presentation recording. Want to learn more on this topic? Please contact:   |